Customer Advisory boards designed for you
Let’s craft a Customer Advisory Board solution custom-fit to your goals.
Choose your Customer Advisory Board adventure
Three flexible solutions, each tailored to your needs
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THE BELLS AND WHISTLES
Craft a board
Need everything expertly taken care of? I work with you to create a holistic, end-to-end experience that builds enduring connections and drives long-lasting value.
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THE REBOOT
Revamp your board
New leadership, new goals? Want to get more out of your current board? Together we can fine tune your formula so you can reach your goals, and more.
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THE DIY
Have an expert on hand
Need an expert and low on budget? I’ve got you covered. I roll up my sleeves and train you and your team on the secrets of an outstanding customer advisory board.
Not sure what you need or need something specific? No problem.
A la carte Customer Advisory Board (CAB) Services:
Strategic agenda planning
Customer board recruiting
Speaker content curation
Executive Sponsorship program
A holistic philosophy based on mutually beneficial connections and reciprocity. In other words, I help create those unicorn “one-text away” relationships that every customer and executive is looking for.
My Customer Advisory Board Approach
Go hybrid and save
We are only half-way back to the office and your customers are widespread. As our world gets used to a new way of working, creating a hybrid Customer Advisory Board is a smart solution that will please your participants and budget.
A LITTLE ABOUT ME
Get to know me better
Hi, I’m Irene Yam and I’m so glad you found me. I put my 24 years of expertise to use by crafting completely bespoke Customer Advisory Boards that facilitate long-lasting, meaningful connections and are a win-win for customers and executives alike.
Happy words from happy clients
“As a storage architect with 35+ years in Corporate IT , I have taken part in half a dozen CABs. Irene thoughtfully thinks through the entire program, especially how we connect with our peers and the executives. I've never known the leadership of a vendor before RingCentral. I value that time and those memories and connections.”
Randy, Infrastructure Architect, NGO
“We wanted Irene to do all the legwork for our first Australian CAB. Irene managed our dispersed executive team, vetted the best customers to attend. All the details, even the memorable sunset kick-off dinner overlooking the Sydney harbor was managed by Irene. After the CAB, we partnered with the top CAB bank customers who were willing to collaborate with our teams in co-designing enterprise features for global banks. They became public advocates for us, helping us expand in Asia Pacific.”
Tamir, Director of Product Management, Software/SaaS