Thank you for your interest in working with me on your customer advisory board.
I am Irene Yam, please contact me at iy@ireneyam.com if you have questions.
Ireneyam.com is a customer advisory board (CAB) consulting site with tips, tricks and best practices to run a CAB.
Let’s Chat, Contact Me, Book a complimentary call, Let me tailor your next CAB:
I offer a 30 minute free consultation to help you with your CAB. If you decide to hire me for coaching or consulting services, I will send you a legal contract to review before I start on your project.
Terms of services
Projects will be paid in two installments, 50% up front and 50% due on the due date. There will be a 15 day window to make the final payment.
The 50% deposit will ensure that I prioritize my calendar to meet your statement of work.
Changes to the project scope or statement of work must be done in email within 7 business days before the final project date.
All conversations, notes, video conference meetings, calls, texts are private and held with the utmost confidentiality. See below for full privacy policy below.
Rescheduling calls:
Client(s) must contact me 24 hours by email to reschedule, if not, a charge of $100 USD will be charged. If there is an emergency, I will try to accommodate and reschedule. If you miss, cancel, or try to reschedule a call twice, I will charge you $200 USD.
Liability
I am not liable to you, any third party for theft or damages of any kind by you, your company or a third party. If there is a dispute, we will review the statement of work and its terms that are binding in San Mateo county, state of California, United States.
Usage of any copy, video, materials on this site
As a website visitor, you cannot copy, modify, license, disseminate, display, reproduce, distribute, transfer, sell, and offer to re-sell ireneyam.com website goods and services. Any ireneyam.com and IY Media consulting: content, consulting presentations, written material, video, product, code, image, text, service or repurpose content for use must receive written permission from me. My content is protected by United States copyright laws.